Management Tools

• Provincial Guide to Redeveloping Social Housing in Ontario
  This guide is for Service Managers and Social Housing Providers who may be considering redeveloping their social housing portfolio.
• Governance
  The standards of good governance include a board that is effective, fiscally responsible, manage their operations in a financially prudent manner and make good decisions for the organization, as a whole. These tools and resources can assist your board to attain excellence in good governance.
• Year End Financial Forms / Documents
  Forms relating to social housing providers' year end financial reporting requirements. Includes sample reports to assist social housing providers with annual operating and capital budgets.
• Tenant / Member Relations
  Forms relating to tenant/member reporting requirements and include the calculation of rent-geared-to-income assistance, ongoing eligibility and affordable housing waiting list reporting requirements.
• Property Management/Human Resources
  Tools and resources to assist social housing providers in developing human resource policies and best practices to hire, manage and supervise property management and/or staff.
• Capital Asset Management
  Tools and resources to assist social housing providers in managing their physical assets, implementing good preventative maintenance policies and practices, and in the long-term planning and monitoring of capital reserves.
• Emergency Response Plan Assistance
  Example of NRH's Emergency Response to be used as information or as a template for Social Housing Providers to create their own Emergency Response Plans. Includes relevant appendices and NRH policies.