Help with Housing and Other Services

What are you looking for?

  1. Emergency Shelters
  2. Supported Transitional Housing
  3. Housing Help
  4. Mental Health Servcies
  5. Other Services
  6. Multicultural Centres
  7. Income-Related Help

If you need information about resources:
Dial 211
Niagara's #1 resource for information about services.

Emergency Shelters

A place to live (shelter, bathing, laundry, meals, etc.) for the short term when homeless. (Niagara Regional Housing does not provide emergency shelter.)

For Men

Salvation Army Booth Centre

  • 184 Church St., St. Catharines
  • 905-684-7813

YWCA Niagara Region

  • Located in Niagara Falls
  • 289-686-4466

For Women, Men and Families

The Hope Centre

  • 570 King St., Welland
  • 905-788-0744

YWCA Niagara Region

  • Located in Niagara Falls and St. Catharines
  • 289-668-4962
  • For two-parent families and male-led single parent families

For Women and Women with Children

YWCA Niagara Region

  • 183 King St., St. Catharines
    905-988-3528 and dial 0
  • 6135 Culp St., Niagara Falls
    905-988-3528 ext. 4025

For Refugees

Provide settlement services

Casa el Norte

  • 281 Central Ave., Fort Erie
  • 905-871-4483

Chez Marie Refugee Assistance Centre

  • 16 Pelham Rd., St. Catharines
  • 905-682-5795

Matthew House Refugee Ministry

  • 183 Central Ave., Fort Erie
  • 905-871-6059

For Youth

Nightlight Youth Services (Boys and Girls Club)

  • 5519 Ontario Ave., Niagara Falls
  • 905-358-3678
  • Ages 16-30

The RAFT

  • 17 Centre St., St. Catharines
  • 905-984-4365
  • Ages 16-24

For Men and Women

Out of the Cold

  • Various churches in St. Catharines
  • 905-641-2249
  • 905-984-5310 ext. 12
  • Hot meals and overnight shelter only
  • (November 1 – March 31)

Southridge Community Church

  • 201 Glenridge Ave., St. Catharines
  • 905-682-2477

For Women and Children Who Have Been Abused

Legal advocacy, counselling

Gillian's Place

  • 15 Gibson Pl., St. Catharines
    905-684-8331
  • Service en français (Fem’aide)
    1-877-336-2433

Women's Place of South Niagara

  • Niagara Falls, Fort Erie and surrounding area
    905-356-5800
  • Welland, Port Colborne, Wainfleet, Pelham and surrounding area
    905-788-0113
  • Service en français (Fem’aide)
    1-877-336-2433

Supported Transitional Housing

Temporary housing with supports such as life skills workshops, coaching and referrals.

For Refugees

Provide settlement services

Chez Marie Refugee Assistance Centre

  • 16 Pelham Rd., St. Catharines
  • 905-682-5795

For Men

Salvation Army Booth Centre

  • 184 Church St., St. Catharines
  • 905-684-7813

For Women, Men and Families

Bethlehem Housing and Support Services

  • Niagara Falls, St. Catharines
  • 905-641-1660

Grimsby Affordable Housing Program

  • 63 Main St. W. unit 6, Grimsby
  • 289-235-8747

The Hope Centre

  • 570 King St., Welland
  • 905-788-0744

Port Cares

  • 92 Charlotte St., Port Colborne
  • 905-834-3629 or 1-888-370-8738

Start Me Up Niagara

  • 17 Gale Cres., St. Catharines
  • 905-984-5310

For Women and Women with Children

Abbey House

  • 905-684-9736
  • For Aboriginal women, with or without children

YWCA Niagara Region

  • 183 King St., St. Catharines
    905-988-3528 and dial 0
  • 6135 Culp St., Niagara Falls
    905-988-3528 ext. 4025

Hannah House Maternity Home

  • 4761 Crysler Ave., Niagara Falls
  • 905-353-8552
  • For pregnant and new moms, ages 21 and younger

For Youth

Nightlight Youth Services (Boys and Girls Club)

  • 5519 Ontario Ave., Niagara Falls
  • 905-358-3678
  • For ages 16-30

The RAFT

  • 17 Centre St., St. Catharines
  • 905-984-4365
  • For ages 16-24

Youth Resources Niagara

  • 214 Hwy 20 E., Fonthill
  • 905-892-5736

For Women and Children Who Have Been Abused

Gillian's Place

  • 15 Gibson Pl., St. Catharines
    905-684-8331
  • Service en français (Fem’aide)
    1-877-336-2433

Women's Place of South Niagara

  • Niagara Falls, Fort Erie and surrounding area
    905-356-5800
  • Welland, Port Colborne, Wainfleet, Pelham and surrounding area
    905-788-0113
  • Service en français (Fem’aide)
    1-877-336-2433

West Niagara Second Stage Housing and Counselling

  • Beamsville, Grimsby, Smithville and surrounding West Niagara areas
  • 5032 King St., Beamsville
  • 905-563-5548 ext. 21

With Mental Health Supports

Counselling

Canadian Mental Health Association (CMHA) Niagara Branch

  • 15 Wellington St., St. Catharines
  • 6760 Morrison St. unit 2, Niagara Falls
  • 20 Jarvis St., Fort Erie
  • 905-641-5222

Gateway Residential and Community Support Services

  • Welland, Port Colborne, St. Catharines
  • 905-735-4445 or 1-877-735-4445

Community Addiction Services of Niagara (CASON)

  • Offices throughout Niagara
  • 905-684-1183

Wayside Transitional Home

  • 200 Queenston St., St. Catharines
  • 905-684-6601
  • Alcohol and drug rehab

Housing Help

Get help with ID, finding affordable housing, and help with landlord and tenant issues, budgeting, taxes and referrals. These agencies also often provide utility assistance and food and clothing banks.

Abbey House

  • 905-684-9736
  • For Aboriginal women, with or without children.

Community Care of St. Catharines and Thorold

  • 129 Church St., St. Catharines
  • 905-984-8955

Community Care of West Niagara

  • 4309 Central Ave., Beamsville
  • 905-563-5822

The Hope Centre

  • 570 King St., Welland
  • 905-788-0744

Port Cares

  • 92 Charlotte St., Port Colborne
  • 905-834-3629 or 1-888-370-8738

Project SHARE

  • 2-4129 Stanley Ave., Niagara Falls
  • 905-357-5121

Salvation Army Fort Erie

  • 255 Gilmore Rd., Fort Erie
  • 905-871-1592

Start Me Up Niagara

  • 17 Gale Cres., St. Catharines
  • 905-984-5310

Nightlight Youth Services (Boys and Girls Club)

  • 5519 Ontario Ave., Niagara Falls
  • 905-358-3678
  • Ages 16-30

The RAFT

  • 17 Centre St., St. Catharines
  • 905-984-4365
  • For ages 16-24

Mental Health Services

Mental Health and Addictions Access Line

  • 1-866-550-5205

Canadian Mental Health Association (CMHA) Niagara Branch

  • 15 Wellington St., St. Catharines
  • 6760 Morrison St. unit 2, Niagara Falls
  • 20 Jarvis St., Fort Erie
  • 905-641-5222

Community Addiction Services of Niagara (CASON)

  • Offices throughout Niagara
  • 905-684-1183

Distress Centre Niagara

  • 905-688-3711

Community Health Centres

Community-based health care, social services, health education provided by doctors, nurses, social workers, dietitians, counsellors, etc.

Niagara Falls Community Health Centre

  • 4481 Queen St., Niagara Falls
  • 905-356-4222

Quest Community Health Centre

  • 145 Queenston St. suite 100, St. Catharines
  • 905-688-2558

Bridges Community Health Centre

  • 1485 Garrison Rd., Fort Erie
    905-871-7621
  • 177 King St., Port Colborne
    289-479-5017

Centre de santé communautaire

  • 810 East Main St., Welland
  • 905-734-1141

Other Services

Landlord and Tenant Board (LTB)

Provide information on the rights and responsibilities of landlords and tenants

  • 301 St Paul St., St. Catharines
  • 1-888-332-3234

Multicultural Centres

Settlement and many other services for refugees and newcomers

Fort Erie Multicultural Centre

  • Community Settlement Office
    62 Jarvis St., Fort Erie
  • 905-871-3641

Niagara Folk Arts Multicultural Centre

  • 85 Church St., St. Catharines
    905-685-6589
  • 8123 Lundy's Lane, Niagara Falls
    289-296-9752

Welland Heritage Council and Multicultural Centre

  • 26 East Main St., Welland
  • 905-732-5337 (also for Multicultural Network of Niagara Falls)

Income-Related Help

Canada Pension Plan (CPP)
Guaranteed Income Supplement (GIS)
Old Age Security (OAS)

  • 1-800-277-9914

Ontario Disability Support Program (ODSP)

  • 301 St Paul St., St. Catharines
  • 905-688-3022 or 1-800-263-5413

Ontario Works (OW)

  • Offices throughout Niagara
  • 905-641-9230 or 1-866-627-1110

Please call 905-682-9201 if you need this information in a different format.


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