Homeless Help

What are you looking for?

  1. Emergency Shelters
  2. Homeless Helplines
  3. Transitional Housing
  4. Other Help
  5. Additional Resources

Emergency Shelters

Emergency Shelters are places to live for the short term when homeless.

Niagara Regional Housing does not have emergency housing.

St. Catharines and Thorold

Chez Marie Refugee Assistance Centre

  • 16 Pelham Road, St. Catharines
  • 905-682-5795
  • Temporary shelter or transitional housing for refugees

Out of the Cold Program

  • Location changes regularly
  • 905-984-5310
  • Hot meals and temporary overnight housing, November 1 - March 31 only

Salvation Army Booth Centre

  • 184 Church Street, St. Catharines
  • 905-684-7813
  • Overnight housing and meals for men over 18

Southridge Community Church Emergency Shelter

  • 201 Glenridge Avenue, St. Catharines
  • 905-682-2477
  • Temporary housing and shelter for people over 18 who are homeless

The RAFT Youth Shelter

  • 17 Centre Street, St. Catharines
  • 905-984-4365
  • Shelter and support for homeless and highrisk youth in Niagara

Niagara Falls

Night Light Youth Services

  • 5519 Ontario Avenue, Niagara Falls
  • 905-358-3678
  • Temporary 24-hour emergency shelter for youth 16-30;short and long-term housing options

Welland

Hope Centre Emergency Shelter

  • 905-788-0744 ext. 250
  • Temporary 24-hour emergency shelter for men, women and families

More than one city

Gillian’s Place (North Niagara and St. Catharines)

  • 15 Gibson Place, St. Catharines
  • 905-684-8331 - 24-hour crisis line
  • Shelter for abused women and children

Women’s Place of South Niagara

  • Nova House, Niagara Falls: 905-356-3933
  • Serenity Place, Welland: 905-732-4632
  • Emergency shelter for abused women and children

YWCA Niagara Region

  • 6135 Culp Street, Niagara Falls
    905-988-3528 ext. 4025
  • 183 King Street, St. Catharines
    905-988-3528 ext. 3228
  • Temporary housing and shelter for women over 16 and women with children
  • Family shelter in St. Catharines for intact families, male-led single-parent families and women with sons over 16

Homeless Helplines

211

  • INCommunities INFO-Line: 2-1-1

Community Care of West Niagara

  • Beamsville: 905-563-5822

Housing Help Centre

  • St. Catharines: 905-984-8955
  • Thorold: 905-227-9240
  • Welland: 905-788-9705

Port Cares

  • Port Colborne: 905-834-3629

Transitional Housing

Abbey House

  • 905-684-9736
  • For Aboriginal women 18 and over who are homeless or at risk of homelessness, with or without children. Non-Aboriginal women may also apply.

Bethlehem Housing and Support Services

  • 166 James Street, St. Catharines
  • 905-641-1660
  • Transitional or permanent housing for women, men and families
  • Outreach support for women who have experienced domestic violence

Casa El Norte

  • 281 Central Avenue, Fort Erie
  • 905-871-4483
  • Support for refugees

Chez Marie Refugee Assistance Centre

  • 16 Pelham Road, St. Catharines
  • 905-682-5795
  • Temporary shelter and transitional housing for refugees

Chez Marie Refugee Assistance Centre

  • 16 Pelham Road, St. Catharines
  • 905-682-5795
  • Temporary shelter and transitional housing for refugees

Night Light Youth Services

  • 5519 Ontario Avenue, Niagara Falls
  • 905-358-3678
  • For men 16-30

Salvation Army Booth Centre

  • 184 Church Street, St. Catharines
  • 905-684-7813
  • For single men 18 and over who are homeless or have a pattern of homelessness

Wayside Transitional Home

  • 200 Queenston Street, St. Catharines
  • 905-684-6601
  • For men 18 and over who want a drug and alcohol free environment with access to rehab programs, drug/alcohol counselling and employment services

West Niagara Second Stage Housing & Counselling

  • Beamsville, Grimsby, Smithville and surrounding West Niagara areas
  • 5032 King Street, Beamsville
  • 905-563-5548 or 289-566-9227
  • Support for survivors of domestic violence and their children

YWCA Niagara Region

  • For women over 16
  • 905-988-3528

On-site supported transitional housing

  • 24-hour, with life skills programs
  • Operates out of the emergency shelters at:
    6135 Culp Street, Niagara Falls: ext. 4025
    183 King Street, St. Catharines: ext. 3228

Court Street Women’s Residence

  • 40 Court Street, Unit 1, St. Catharines: ext. 3501
  • Supportive housing with life skills programs

Off-site supported transitional housing

Offered through partnerships with Niagara Region and local landlords.

  • Offered in Grimsby, Niagara Falls, Welland, St. Catharines and throughout Niagara
  • Niagara Falls: 905-988-3528 ext. 4021
  • St. Catharines: 905-988-3528 ext. 3502
  • Welland: 905-650-6883
  • Grimsby Affordable Housing Partnership (GAHP): 289-235-8747
    Housing in Grimsby for men, women, single parents and full families moving towards self sufficiency

Other Help

Canadian Mental Health Association Niagara Branch

  • 15 Wellington Street, St. Catharines

Homelessness Initiative, Phase II Housing

  • 905-641-5222
  • Long-term intensive support for individuals with serious mental healthm issues who are homeless or at risk of becoming homeless

Safe Bed Program

  • 905-641-5254
  • Short-term (3-5 days) mental health crisis counselling in residential setting for adults not needing medications adjusted or other medical interventions

Centre de Santé communautaire Hamilton/Niagara (CSC Niagara)

  • Francophone services
  • 810 rue East Main, Welland
  • 905-734-1141 or 1-866-885-5947
  • Programs for women who are victims of domestic violence and sexual assault

Hannah House Maternity Home

  • 4761 Crysler Avenue, Niagara Falls
  • 905-353-8552
  • Shelter and support for mothers 21 and under and their babies

Housing Help Centre

  • 129 Church Street, St. Catharines
  • 905-984-8955
  • Housing information and services

Multicultural Centres

Support and information for new immigrants and refugees

  • 52 Jarvis Street, Fort Erie
    905-871-3641
  • 5853 Peer Street, Niagara Falls
    905-358-3452
  • 85 Church Street, St. Catharines
    905-685-6589
  • 26 East Main Street, Welland
    905-732-5337

Port Cares

  • 92 Charlotte Street, Port Colborne
  • 905-834-3629 or 1-888-370-8738
  • Housing support

Start Me Niagara

  • 17 Gale Crescent, St. Catharines
  • 905-984-5310
  • Wide range of supports and programs

Additional Resources

Canada Pension Plan (CPP)
Guaranteed Income Supplement (GIS)
Old Age Security (OAS)

  • For locations and general questions 1-800-277-9914

Landlord and Tenant Board (LTB)

  • 301 St. Paul Street E, St. Catharines
  • 1-888-332-3234
  • Provides information on the rights and responsibilities of landlords and tenants

Ontario Disability Support Program (ODSP)

  • 301 St. Paul Street, St. Catharines
  • 905-688-3022
  • Helps people with disabilities who are in financial need

Ontario Works (OW)

  • 905-641-9230 or 1-866-627-1110
  • Provides money to eligible individuals to cover basic needs

Talk2One

  • 905-346-4646 or 1-866-700-1666
  • www.talk2one.net
  • Offers people at risk -- basic voice mail, long distance and access to social-based information

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